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Nuno Pitta

Managing Partner & Board Member HAKKEN Group

Carlos Oliveira

Managing Partner & Board Member HAKKEN Group

Jose Serra

Board Member HAKKEN Group

Nuno Pitta

Managing Partner & Board Member HAKKEN Group

Nuno Pitta has 27 years of IT service and operational management expertise with a wide breadth of experience in providing strategic definition advisory on business and IT transformation initiatives, development of service improvement plans and programs.

 

He is highly skilled at providing detailed insight into the complexities and pitfalls of the end to end IT management lifecycle - from strategy all through to implementation.

 

As an experienced and respected leader in consulting, implementation of various IT management solutions and development of new business, Nuno Pitta possesses a number of demonstrated abilities and achievements within business account management and service delivery, holding various significant industry related qualifications.

 

He is certified in Project Management by IPMA (International Project Management Association), has four Certifications in IT Service Management (ITIL), an ISO-IEC 20000 Implementer Certificate, an ISO-IEC 27001 Implementer Certificate and an eTOM/NGOSS Consultant Certificate (by Telemagament Forum).

 

Prior founding HAKKEN, Nuno Pitta was Head of OSS competence center and co-founder of IT Management practice at Novabase (Portugal), Head of IT at Multicare (Portugal), Head of IT at Windsurf Guincho Group (Portugal), Technical Director at SimpIT Consulting (Portugal), IT Senior Project Manager at Mainroad (Portugal), IT Senior Project Manager at Novabase Saude (Portugal), Analyst / Developer at Makro (Brazil) and Analyst / Developer at Sondotécnica (Brazil).

 

Carlos Oliveira

Managing Partner & Board Member HAKKEN Group

Carlos Oliveira has experience spanning over a number of years in software analysis and development, IT consulting services, project management, risk, compliance and IT management and governance.

Carlos Oliveira is co-responsible for managing the company, formulating and executing long-term strategies and interacting with clients, employees, investors and other stakeholders. He exemplifies HAKKEN’s commitment to help its customers to achieve high performance. He is a leader with deep expertise in developing strong client relationships and has a passion for building outstanding teams with a disciplined focus on operations and execution.

 

Certified in Project Management by IPMA (International Project Management Association), Carlos Oliveira has a Certification in IT Service Management (ITIL-IT Infrastructure Library), a BS7799/ISO IEC 27001 Lead Auditor (by BSI), a BS7799/ISO IEC 27001 Certified Consultant (BVQi), ISO IEC 20000 Lead Auditor (by Quint) and ISO IEC 20000 Certified Consultant (by Quint).

 

Before the foundation of HAKKEN, Carlos Oliveira was Head of Infrastructures and Managed Services at Novabase, co-founder and Director of the IT Management practice at Novabase, Project Manager and Service Manager at Novabase, Analyst and programmer in several organizations and IT Professor at a secondary school.

 

 

Jose Serra

Board Member HAKKEN Group

José Serra is an expert in the IT market and business growth strategy, and CEO of Olisipo, a 20 years old leader company in the IT business.